How We Are Responding to the COVID-19 Crisis

While COVID-19 (coronavirus) continues to affect communities at home and abroad, all of us are working to adjust our lives accordingly. The team at Wyatt Johnson Subaru wants nothing more than to continue serving our loyal customers throughout Northern Tennessee and Southern Kentucky safely and efficiently.

Laid out below, are a number of the preventative steps we have taken to ensure our customers and staff are safe. If you have any questions, please do not hesitate to reach out to us, our team will be happy to expand upon anything explained on this page.

Preventative Steps Taken at the Dealership

Effective immediately, our dealership has implemented the following steps to ensure a healthy environment for all guests:

Preventative Steps Taken at the Dealership Cleaning Icon

Our well-trained cleaning staff will more frequently disinfect and sanitize all high-touch areas including tables, lobbies, door handles, restrooms, van shuttle seats, phones, and more.

Preventative Steps Taken at the Dealership Personal Hygiene Icon

We have added many more hand sanitizing dispensers in key areas around the office for quick and easy access for every customer and team member to use.

Preventative Steps Taken at the Dealership Stay Home Icon

All employees have been mandated to stay home IF they feel like they are experiencing any symptoms of COVID-19.

We have based our approach moving forward on the advice being provided to the public from trusted organizations such as the World Health Organization (WHO) and the Center for Disease Control (CDC).

Our number one goal at Wyatt Johnson Subaru is to ensure the health and safety of each and every person that walks through our doors.

At Home Test Drive*

Right now, we understand daily life has become more difficult. We believe your car-needs should remain as easy as possible.

That’s why we are now offering an At Home Test Drive service. Just follow the steps below.

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    Step 1

    Pick a car you like from our online inventory

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    Step 2

    Schedule an appointment and pick a time and place that accommodates YOUR needs

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    Step 3

    One of our friendly team members will call or email you to confirm the details of your appointment.

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    Step 4

    We will deliver the car to you at the time and place YOU chose!

Then, the decision is up to you! Keep it if you like it. Send it back if you don’t.

And yes, it’s as easy as it sounds. Learn more about the At Home Test Drive and schedule yours today.

Frequently Asked Questions

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    Will Wyatt Johnson Subaru stay open?

    We are still open for business. Please click here to check our current hours.

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    What precautionary measures are being taken?

    We have implemented increased cleaning and safety measures in every aspect of our dealership.The specifics of those safety precautions have been laid out in detail above.

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    Can I still get my car serviced?

    Yes, our service center is still open and our staff is fully equipped to safely complete any and all service requests.

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    Do you offer pick up and delivery service?

    No, we do not offer pickup and delivery service.

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    What if I have a question about if I need service?

    Give us a call at (866) 598-6861 with all of your service questions.

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    Will you deliver the car to me?

    No, we do not offer pickup or delivery service.

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    Is there any way to purchase my vehicle without coming in?

    Yes. You can fill out all of the required paperwork to purchase a vehicle from us online. Once the paperwork is done, stop by the dealership. We will have your car waiting outside for you so you never have to enter the dealership.

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    If I want to come in, is it possible to limit how long I’m there?

    We offer complimentary at-home test drives.* This service is being offered to aid in social distancing efforts and to limit the amount of people at our dealership throughout the day. Also, if you are coming in for service, you can always make an appointment online to ensure we are ready to go right when you arrive.

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    Do you know any way I can lower or suspend my payment?

    You can find all of the latest financing options being offered by Subaru at the Subaru COVID-19 Resource Center.

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    Should I still get my vehicle serviced?

    Yes, regular maintenance is critical to the prolonged health of your vehicle. If your car requires service, please schedule an appointment with our service department at your earliest convenience. Our team has been trained to safely service your vehicle and return it to you in pristine condition.

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    What if I want to test drive a vehicle before buying?

    We are offering complimentary at-home test drives within 20 miles of our dealership.* Simply find your car online and contact us to schedule your at-home test drive.

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    Can I get a loaner vehicle for service?

    We do not offer loaner vehicles for service.

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    Where can I find dealership updates?

    Dealership updates can be found on our Facebook page and the homepage of our website.

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    What do I do if my lease is due?

    If your lease is due, please return your car to our dealership as soon as possible.

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    I’ve received a letter that my lease is due, what should I do?

    If your lease is due, please return your car to our dealership as soon as possible.

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    How do I clean and disinfect my car?

    We encourage all of our customers to adhere to the car cleaning guidelines laid out by Consumer Reports in mid-March.

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    Can I complete any and all paperwork online?

    Yes. You can complete all of your necessary paperwork online.

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    Can I buy a car under a Coronavirus shelter-in-place order?

    Yes, our showroom is still open. You can also purchase a car from us entirely online and request an at-home test drive.*

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    Do I need to make an appointment before coming in for service?

    If possible, we ask that you make an appointment with our service department before coming to the dealership.

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    Is my car getting fully detailed and cleaned post service?

    While we do not fully detail your car after service, we will thoroughly disinfect your vehicle after our staff services it.

Let the Wyatt Johnson Subaru team help simplify the car-buying process for you. Whether you want to upgrade your current car or are in need of service, we can help you with all your automotive sales and service needs!

If you have any questions, please contact us at 866-433-2097 or stop by and see us at our dealership at 2425 Wilma Rudolph Blvd Clarksville, TN 37040. We love nothing more than finding creative automotive solutions for people throughout Clarksville and Chapmansboro, TN, as well as Fort Campbell, Hopkinsville, and Guthrie KY.

*Complimentary at home test drive only available within 20 miles of the dealership.